Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email, phone number)
• Agent profile data (REN number, agency, specializations)
• Communication preferences
• Payment information (processed securely by Stripe)

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Verify agent credentials with LPPEH
• Process payments and subscriptions
• Send service-related communications
• Analyze usage patterns to improve user experience

3. Information Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our Platform (e.g., payment processors, hosting providers). Agent profiles are publicly visible to help buyers find suitable agents.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Opt out of marketing communications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Contact Us

For privacy-related inquiries, contact us at privacy@cariagent.com